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Quality leads at the lowest possible cost

LEAD GEN | FINSERVE | SOUTH AFRICA

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39% BETTER

LEAD to SALE

26% LOWER

CPL

 

THE BACKGROUND

Santam Insurance wanted to test Facebook lead generation campaigns to generate more high quality insurance quotations and sales. They selected Bionic, the leader in South African lead generation, as their preferred partner.

THE SOLUTION

Bionic built segmented custom audiences from two sources;

1) the Facebook pixel and

2) from regular, automated data retrieval from Santam’s internal customer relationship management (CRM) data

to re-target and cross sell potential customers in the evaluation phase of insurance purchasing. From these audiences we built lookalike audiences and finally we used interest-based targeting to build new customer prospecting campaigns.

Each campaign consisted of a minimum of 4 ad sets each with their own targeting. These ad sets leveraged a broad variety of ads format, creative concepts and calls to action. Bionic was configured to refine this range of assets, “pruning" the least effective and programatically allocating larger budgets and increased bids to their better performing peers.

THE CUSTOM BUILD

No custom build was required for this client. That said, Auto Pilot is completely customisable by the user. In this case, the Bionic “Goal Pipeline” was configured to dynamically manage the campaign, focusing on funnelling the highest quality leads to the point of conversion.

THE RESULTS

Over the course of the campaign, Santam achieved a 26% reduction in the cost per lead while at the same time increasing conversion from Lead to Sale by 39%. Bionic was able to help Santam achieve lower cost and higher quality leads.

Bionic’s auto-pilot tools made the campaigns a huge success with thousands of optimisation changes over the course of the campaigns that wouldn’t have been possible without the technology. The Auto Bid, Auto Management and Auto Budget Reallocation features were ensured that the campaigns were running as optimally as possible. Auto bid helped the campaigns run as cost effectively as possible with bid changes every hour, auto management style managed how aggressively or moderately the ads would bid and Auto Budget Reallocation moved budget from the worst performing ad sets to the best performing ad sets.

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Easy on-boarding with solutions starting at £995/mo.